Privacy Policy Effective Date: November 8, 2024
1. Introduction
MediSim (“the App”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988. This Privacy Policy explains how we collect, use, and protect your information.
2. Information We Collect
We may collect the following types of data:
Personal Information: Name, email address, account details, and payment information.
Non-Personal Information: App usage data, cookies, and IP addresses.
Content: Transcripts and user-generated data from the App’s features.
3. How We Use Your Information
We use your data to: Provide the App’s core functionality, including voice transcription and feedback services. Improve user experience and app performance. Fulfill legal and compliance obligations.
We may share your data with: Third-party Third4. Data Sharing
We may share your data with: Third-partyThird-Party Service Providers: To process data necessary for delivering core functionalities (e.g., transcription, AI feedback, and secure authentication).Legal Authorities: If required to comply with Australian law. PaymentPayment Processors: For managing subscriptions and payments.
5. Data Retention
Transcripts and generated data are stored temporarily for processing and then deleted. Personal information is retained only as long as necessary to provide the App’s services or meet legal obligations.
6. User Rights
You have the right to: Access, update, or delete your personal information. Opt out of certain data collection and processing. Lodge complaints with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
7. Cookies and Tracking WeWe use cookies to improve your experience. Cookies can be disabled via your browser settings, but some features may be unavailable.
8. Data Security WeWe take reasonable steps to protect your data, including encryption and secure storage. However, no system is completely secure, and we cannot guarantee absolute security.
9. Third-Party Services TheThe App relies on third-party tools and services to deliver functionality such as authentication, voice transcription, and AI feedback. We are not responsible for the privacy practices of these third parties.
10. Changes to this Policy WeWe may update this Privacy Policy. Changes will be posted with an updated “Effective Date.” Significant changes will be communicated via email or App notifications.
11. Contact IfIf you have questions or concerns about this Privacy Policy, contact us at contact@medisim.io.